If for any reason you are not 100% satisfied with your purchase, you can return the item for a full refund, or you may exchange it for another item – no questions asked. Simply return the item within 30 days of the purchase date, and we’ll take care of it. We will gladly exchange defective DVD’s for the same item within 30 days of the purchase date.
Ginastica Natural want you to be completely satisfied with your purchase. You can return any regular-priced merchandise (excluding gift cards and accessories) you purchased on ginasticanatural.com – for any reason – within 30 days of the delivery date for a full refund of the purchase price when you use the free return shipping label provided.* (Gift cards and accessories are non-returnable.)
We’re happy you’ve chosen to make a purchase from Ginastica Natural. You can rest assured you’re getting top-quality merchandise and feel 100% confident you can return your purchase if needed.
In the event of a return or exchange, the return shipping charges are the responsibility of the customer. However, if you need a replacement or you’d like to exchange the item for something else, Ginastica Natural will gladly cover the shipping costs of the replacement item. In other words, if you ship an item back to us, we’ll cover the shipping cost of sending the replacement item back to you.
We know that some items, especially gis, shrink a bit after a few washes. If after you wash your new jiu-jitsu gi or garment, and it doesn’t fit right, simply send it it back and we’ll send you a different size. Bottom line: if you’re not 100% happy with the style, fit, and feel of your garment, simply let us know and we’ll make it right!
DVD Policy: Once opened, our DVD programs can only exchange them for the same item. If the DVDs are still in the original packaging, however, you can get a full refund for up to 30 days from the date of receipt.
Pack and seal your return securely (in the original package if possible) and include the original invoice. Affix your return shipping address label to the outside of the box. Retain the “Shippers Copy” of the address label for your records.
Returns and exchanges are shipped to:
Ginastica Natural, LLC
Attn: Internet Return Department
2165 San Diego Ave
San Diego, CA 92110
Thank you for your patronage.